Privacy & Data Security Policy

Effective Date: October 2026 | Last Updated: October 2026

1. Our Commitment to Data Protection

Amazing Heart Healing Home Inc. is deeply committed to maintaining the highest standards of confidentiality, security, and institutional privacy for all individuals we serve, including children, youth, families, and referring agency professionals. This policy outlines how our agency collects, secures, utilizes, and systematically safeguards sensitive casework directives, clinical profiles, and intake data loops.

2. Scope of Information Collected

Through our secure digital Referral Portal and formal administrative intake channels, we process necessary clinical and operational parameters, including:

• Caseworker Identification: Full names, official government email addresses, direct extensions, and regional child intervention office identifiers.
• Placement Parameters: Primary placement classifications (Group Living vs. Transitional vs. Family Living), urgency timelines, and sibling co-placement counts.
• Confidential Care Briefings: Initial medical history profiles, trauma indicators, and behavioral management frameworks straight from your policy folders.

3. Legal Compliance & Authorized Information Sharing

All records, care files, and personal data profiles processed by Amazing Heart Healing Home Inc. are managed in strict compliance with the Alberta Child, Youth and Family Enhancement Act and regional human services data retention standards.

We enforce a zero-tolerance policy against disclosing, selling, or distributing intake records to unauthorized third parties. Information is securely transmitted exclusively to authorized provincial caseworkers, designated First Nations child welfare authorities, and multi-disciplinary care coordinators actively assigned to the individual care plan.

4. Data Security Protocols & Retention Loops

To prevent unauthorized data breaches, all digital entry paths utilize secure SSL/TLS server encryption protocols during transmission.

The Safety Net: In accordance with provincial regulations governing youth residential centers, all permanent case histories, daily behavioral charts, logbooks, and discharge documentations are stored under restricted security keys and maintained under our mandatory record retention blueprint to allow structural monitoring and historical access audits.

5. Rights to Access & Inquiries

Authorized provincial caseworkers, legal guardians, and regulatory inspectors retain full rights to query, audit, or request supervised access to specific care files as dictated by provincial family tracking laws. For structural privacy inquiries, formal information data requests, or compliance reviews, please contact our administrative privacy desk directly at info@amazingheart.ca.